Refund Policy
Version 1.1 · Effective: 31 July 2026 · Last updated: 31 July 2026
Short version
We stand behind the Service. If you’re unhappy within your first 7 days of paying, we’ll refund you in full, no questions asked. After 7 days, refunds are prorated case-by-case.
1. Your right to cancel
You can cancel your subscription at any time by messaging +91 99233 84420 on WhatsApp. Cancellation takes effect at the end of your current billing month — you keep access through the end of the month you paid for.
There are no cancellation fees. There is no minimum contract length.
2. Full refund window (first 7 days)
If you cancel within 7 calendar days of your first successful payment, we’ll refund the full amount to your original payment method.
- Applies only to your first monthly payment on the Service
- Applies whether or not you’ve used generations that month
- Doesn’t require you to give a reason
- Processed within 7 working days of your cancellation message
3. Refunds after the 7-day window
After the first 7 days, refunds are handled case-by-case. We typically pro-rate the remaining month if you cancel due to:
- A service outage lasting more than 48 hours
- A billing error on our side
- A feature being permanently withdrawn from your tier
- Genuine dissatisfaction where we can’t address the issue
We do not refund for the following:
- Change of mind after the 7-day window
- Failure to use your monthly generation quota (unused posts don’t refund)
- Content quality complaints that stem from vague briefs (we’ll help you fix the brief instead)
- Third-party outages beyond our control (Instagram down, Blotato queue backed up, etc.)
- Account suspensions for terms-of-service violations
4. Add-on refunds (Avalokana etc.)
Purchased add-ons (SEO Audit “Avalokana”, extra publish slots) follow the same 7-day full-refund rule. After 7 days, add-ons are typically non-refundable but you can cancel to prevent future charges.
5. Trial codes
Trial codes are free — there is nothing to refund. If a trial code fails to redeem due to our error, we’ll issue you a fresh one or extend your trial window.
6. Referral rewards
If you refunded within the 7-day window, any referral reward credited to your referrer is reversed (they don’t keep the free month earned from your conversion).
7. How to request a refund
Message us on WhatsApp with:
- Your registered email address
- The date of the payment you’re asking to refund
- A short note on why (optional within the 7-day window)
WhatsApp: +91 99233 84420
Email: paranjapeabhijitashok@gmail.com
You’ll get a confirmation within 24 hours (India business hours). Refunds are processed within 7 working days once approved.
8. Payment method
Refunds are always returned to your original payment method. We cannot refund to a different card or account.
9. Chargebacks
If you initiate a chargeback with your card issuer or bank instead of contacting us first, your account will be suspended pending resolution of the dispute. Please try WhatsApp first — we’re responsive and want to fix things.
10. Changes to this policy
We may update this policy occasionally. Changes apply only to purchases made after the update — never retroactively.
11. Contact
Refund requests, billing questions, or disputes should be sent to:
Abhijit Paranjape
Pune, Maharashtra, India
Email: paranjapeabhijitashok@gmail.com
WhatsApp: +91 99233 84420